Your protection is our priority.
Your safety is as important to us as it is to you. On top of the advanced security measures and processes we already have in place, we’re constantly investing in new technologies and training to ensure your accounts and identity are protected - both now and far into the future.
While we do all that we can to prevent criminals getting access to your money, staying scam aware and adopting smart online practices is one of the strongest lines of defence against scammers and fraudsters.
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Think you've been scammed?
Contact us on 13 25 85 or visit your local branch immediately.
Essential information.
Tools, resources, and insights for leveling up your scam and fraud prevention knowledge.
Common scams and fraud
Account security tips
Latest scam and security alerts
Report suspicious activity.
Have you received a call, text, email, or social media message from someone pretending to be from Beyond Bank? Report it here to help us keep others safe.
Useful articles.
Deep-dives into specific types of scams and fraud.
How we protect you.
We’re committed to keeping online banking safe and secure for all our customers. Our advanced fraud prevention technology and specially trained teams are constantly on the lookout for fraud, scams, and cybercrime.
Protection in action:
- 24/7 card monitoring
- hunting down online threats
- specially trained teams, in branch and behind-the-scenes
- App and Internet Banking security features.
Beyond Bank will never:
- call and ask you to transfer funds to another account or bank
- contact you to ask for any account or personal details in an unsolicited text or email
- ask for online banking passcodes or passwords over email, text or phone
- ask for remote access to your devices
- threaten you to take immediate action on an issue.
Book a Scam Awareness Session.
Host a Scam Awareness Session for your business or community group. Learn how to spot and avoid a scam, safeguard your banking, and more.
Confirmation of Payee (CoP).
Coming soon to Beyond Bank. Learn how Confirmation of Payee will help protect you against scams and mistaken payments.
Remember - Stop, Check, Protect.
Three simple steps to keep us all safe from scams.
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Stop.
If a call, email, or text feels wrong – stop and take a breath. A genuine organisation wouldn’t pressure you to act immediately. If you’re not sure, say ‘no’, hang up, or delete. -
Check.
Do you know who you are talking to? Verify the details first and only contact organisations using contact information that you find yourself from their official website or app. -
Protect.
Act quickly and contact your bank if you notice unusual activity or if a scammer gets your money or information. Report it to Scamwatch and help keep others safe.