Contact form issue resolved.

We recently experienced technical issues with our website contact forms. This issue has now been fully resolved. If you submitted a form between 1 June and 11 June, we were unable to retrieve those submissions. Please resubmit your form, call 13 25 85, send a secure message via Internet Banking or the Mobile App, or visit us in branch. We apologise for the inconvenience and appreciate your understanding.

Gadi Sagar lake; she is at a public viewpoint, accessible without entry fee
Bank & Save

Card access overseas.

Use your Beyond Bank card overseas to withdraw cash at ATMs or make purchases at merchant terminals.

Heading overseas?

Keep us in the loop of your travel dates and the countries you'll be visiting so our fraud monitoring systems can better protect your money while you're travelling. You can notify us via the Mobile App or Internet Banking, by giving us a call or by visiting a local branch.

Happy lovely little Asian girl having fun outdoors, playing with airplane toy and smiling joyfully in park on a lovely sunny day against beautiful blue sky

Making purchases overseas.

Did you know you can use your Visa Debit card and Low Rate Visa Credit card overseas?

  • Make purchases from any merchant terminal by pressing 'credit' and entering your PIN as usual. 
  • Contactless payments are also available by holding your card near the contactless symbol
  • Your transactions will be converted into Australian dollars and calculated at a wholesale market value. Use the Visa Exchange Rate Calculator to check the daily exchange rate.

Please note that transactions are subject to a conversion fee and may incur transaction fees.

Senior female tourist in London

Withdrawing money overseas.

  • Transaction amounts and balances will be given in the local currency (however, not all ATMs will provide a balance and some may have a lower withdrawal limit)
  • Visa cards are restricted to the standard daily ATM withdrawal limit of up to $1,500 AUD per card
  • An International Transaction fee is applicable to overseas ATM withdrawals.

For more applicable fees regarding making purchases or withdrawing money overseas, refer to our Fees and Charges Guide.

Lost or stolen card?

You can cancel a lost or stolen card 24/7 through Internet or Mobile Banking.

Keep reading.

   
 

Terms, conditions, lending criteria, fees and charges apply. For full details please review our Financial Services Guide, Product Guide, Fees and Charges Guide and Target Market Determinations. These are available on our website at beyondbank.com.au/about-us/corporate-governance/disclosures, by calling us on 13 25 85 to request a copy or by visiting a branch. They will also be provided at the time of acquiring any product.

   
 

This information is of a general nature only and does not take into consideration your objectives, financial situation or needs. The information must not be relied upon as financial product advice. Before acquiring any product you should read the relevant guides, Product Disclosure Document, and consider whether a product is suitable for your circumstances to decide if a product is right for you.

   
 

All products and services are provided by Beyond Bank Australia Ltd ABN 15 087 651 143 AFSL/Australian Credit Licence 237856. © 2026.