How can we help?
Popular FAQs.
- What do I do if I see an unfamiliar transaction on my account?
- How do I register and log into Mobile Banking?
- When will my transaction be processed on a public holiday or a weekend?
- How do I find my member number?
- How do I activate my card?
- How can I log in to Internet Banking?
- How to set up Internet Banking.
- How do I send and receive secure messages?
FAQ Categories.
Digital Banking
Accounts and Transactions
Credit Cards
Security
Financial Wellbeing
Insurance
Business Banking
Travel
Beyond Bank
We're here to help.
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Monday to Friday 8am - 8pm, Saturday 9am - 3pm (Adelaide time). Excluding national public holidays.
Send a secure message
Send us a secure message any time via the Mobile App or Internet Banking.
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