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Security

Book a Scam Awareness Session.

Through education, we help empower our customers and community groups so that they can protect themselves against scams.

Strengthen your community against scams and fraud.

In 2024, Australians lost a combined $2.03 billion to scams and fraud. While this may seem like a scary number, it’s actually a sign we’re fighting back — that number was 25% higher in 2023^.

The first defence against scams and fraud is education, which is why we partner with businesses and community groups across Australia to run free Scam Awareness Sessions.

Through these in-person and online events, we can share our knowledge and empower people across Australia to recognise, avoid, and continue combatting scams and fraud.

What you'll learn:

  • how to spot a scam
  • protecting yourself from a scam
  • ways to safeguard your banking
  • what to do if you've been scammed.

Tailored to your audience:

  • We can run our Scam Awareness Sessions in-person or as a webinar
  • Our Scam Educators can cater to different audiences, including older and younger generations
  • If you're interested in booking a session, contact the Branch Manager at your local branch or complete the form below

Interested in hosting a Scam Awareness Session?

Visit the security hub.

When it comes to protection against scams and fraud, knowledge is power. We have a range of free resources and insights available to help you identify and avoid cybercriminals, keeping you and your community safe. Go to security hub

Remember - Stop, Check, Protect.

Three simple steps to keep us all safe from scams.

  1. Stop.
    If a call, email, or text feels wrong – stop and take a breath. A genuine organisation wouldn’t pressure you to act immediately. If you’re not sure, say ‘no’, hang up, or delete.
  2. Check.
    Do you know who you are talking to? Verify the details first and only contact organisations using contact information that you find yourself from their official website or app.
  3. Protect.
    Act quickly and contact your bank if you notice unusual activity or if a scammer gets your money or information. Report it to Scamwatch and help keep others safe.

Help is here.

Call us
Monday to Friday 8am - 8pm, Saturday 9am - 3pm (Adelaide time). Excluding national public holidays.
Send a secure message
Send us a secure message any time via the Mobile App or Internet Banking.
Find a branch
Choose from over 55 locations across ACT, NSW, SA, VIC, and WA.