How to send a Secure Message.

Have an enquiry that is not urgent? If you use Mobile or Internet Banking, you can send us a message using the Secure Mailbox. This is found in the App under Contact Us and in Internet Banking under Services. Once you send us a message we will get back to you within 1-2 business days to assist further.

To send a Secure Message through Internet Banking:

1. Log in to Internet Banking
2. Select Services
3. Select Secure Mailbox
4. You may be required to complete a Secure SMS verification
5. To send a new message select Compose.

To send a Secure Message through the Mobile App:

1. Open the app
2. Log In
3. Select Menu, Contact Us then Secure Mailbox
4. Click the Pencil icon at the bottom right to compose a new message.