Your protection is our priority.
Our multi-layered approach to security brings together the power of data, technology, and human insight to detect and act on threats targeting our customers.
We are constantly strengthening and evolving our security features and services to ensure your accounts remain safe - both now and far into the future.
Ways we protect you, every day.
24/7 card and transaction monitoring
Hunting down online threats
Specially trained teams
App and Internet Banking security features
Make it harder for scammers.
We’re working hard to keep you protected from cybercriminals, but there are some simple things you can do in your everyday life to add an extra layer of protection.
Through our security hub, you can access learning materials and news on the latest scams and fraud targeting our community.
Prefer to chat with someone about scam safety one-to-one? Visit your local branch or give us a call on 13 25 85
Things to know.
Latest scams and security alerts.
Find information on recent scams and fraud alerts to help you recognise and avoid online threats.
Remember - Stop, Check, Protect.
Three simple steps to keep us all safe from scams.
-
Stop.
If a call, email, or text feels wrong – stop and take a breath. A genuine organisation wouldn’t pressure you to act immediately. If you’re not sure, say ‘no’, hang up, or delete. -
Check.
Do you know who you are talking to? Verify the details first and only contact organisations using contact information that you find yourself from their official website or app. -
Protect.
Act quickly and contact your bank if you notice unusual activity or if a scammer gets your money or information. Report it to Scamwatch and help keep others safe.